INFRASTRUCTURE MANAGEMENT

We offer end-to-end Infrastructure Management Services (IMS) right from the initial assessment of IT infrastructure to alignment with future infrastructure. Our IMS is driven by best industry practices ensuring 24x7 uptime for mission-critical IT infrastructure of our clientele. Our IMS practice offers robust, flexible and cost-effective infrastructure solutions. We combine our global delivery model with offshore, onsite, and near shore presence to help our clients attain strategic objectives such as cost reduction, IT infrastructure optimization, ensuring almost 100% uptime for mission critical IT infrastructure.

IMS COMPETENCIES

  • SLA driven Infrastructure Management Services
  • Management of servers, workstations, database in different engagement models onsite-offshore-offsite
  • Dedicated help-desk facility supported by web-based issue management application to efficient issue resolution
  • Enterprise-wide software packaging and distribution services
  • Complete application hosting, maintenance, and support services
  • Ensuring service delivery in compliance with best industry practices

IMS OFFERINGS

  • Server Management
  • Network Management
  • Database Management
  • Managed Security Services
  • Desktop Services
  • Consulting Services
  • Data Center Operations
  • Technical Helpdesk
  • Backup and Disaster Recovery